There is a mandatory waiting period from the time of sign-up before the funds become available foruse if applicable to the package you purchased
Available up to 6 domestic
pets, registered by pet parents
Funds are available only if
full or monthly continuous payments are made
for the duration of the membership period
When a Life threatening
emergency happens before the end of your yearly
membership, then funds covering the rest of
the membership fee will be deducted from the total Emergency Vet invoice
at the time of payment to the Emergency
Vet
Clinic
Funds are paid directly to the
Emergency Clinic by VEFM Administration
once the final invoice from the clinic is
received and verified
All Life threatening
emergencies have to be evaluated and referred by
one of our qualified Vets through our App only
After assessment, pet parents
have 4 hours to find medical emergency care as
recommended by our veterinarian team
Funds will not be released and
available to clinics after the 4 hours have
expired from the time of the emergency call
or text
The VetCare Emergency Fund
Membership only pays for the initial emergency
care. All other follow up care is at the
expense of the pet parents. Clients can not access any funds if the pet
has been admitted prior to contacting one of
our
vets
It is the pet parent's
responsibility to contact one of our vets prior to
visiting an emergency/vet clinic to get an
assessment and referral for their pet. A mandatory video call or
uploading a video of your pet for proper assessment
is
required before our vets can recommend the fund activation
Waiting for medical care can
result in an unnecessary emergency for your pet
and we do not support medical negligence
Our senior Vet and VEFM
administration reserve the right to review all cases
that are activated and can deny the funds
if the guidelines and protocols are not met
Funds up to a value of $1,500
can be approved for a life threatening
emergency
You may be required to provide
proof of ownership of your pet
It is the discretion of our
qualified vets to recommend the activation
of the VetCare Emergency Membership funds It
is the pet parent's responsibility to ensure that all guidelines are
followed in order to be approved by the
VEFM admin
team for payout at the time of the emergency
Texting is not sufficient to
reach a decision if it is a Life
threatening emergency
VEFM is not transferable to
other parties and their pets
Funds are restricted to a
one-time pay-out regardless of the amount but
up to $1,500
Funds are not paid out if the
monthly payments are disrupted
Funds are not transferable to
the Pet Parent(s)
Funds are only paid to a
registered vet clinic or Emergency Vet Clinic
at the time of the emergency
We require a copy of the
Emergency Vet Bill via emailed or text
We pay for any immediate Life
threatening emergency vet service required
up to $1,500
You will not qualify for VEFM
funds if our Vets have previously
recommended a visit to your vet clinic and you failed
to comply
VEFM does not pay emergency
funds when the pet emergency is due to pet
parent’s negligence
VEFM does not cover
emergencies associated with breeding or pregnancy
issues
